Dr. Jay Parkinson | Sherpaa

Topics:

  • Misaligned Incentives
  • Traditional Primary Care
  • Virtual Primary Care
  • Telemedicine
  • Consumer Experience
  • Provider-Patient Relationship
  • Employee engagement
  • Downstream Cost Savings

 

In this episode, Michael introduces you to Dr. Jay Parkinson, Founder and CEO of Sherpaa. Join us as we discuss how Sherpaa, a virtual primary care practice, provides improved primary care access and high-quality care through an innovative digital platform designed to deliver a better experience for both providers and patients.

Here’s a glance at what we discuss in this episode:

  • How misaligned incentives, middlemen in the supply chain of healthcare attempting to maximize profit and complexity impacts cost in our healthcare system
  • Dr. Parkinson’s perspective on problems with the traditional primary care model and the “office visit” model
  • How Sherpaa redesigned processes of getting care and communication practices between primary care providers and patients
  • Why a primary care provider would abandon the traditional model and commit to a virtual primary care practice
  • How the patient experience in a virtual primary care practice compares to a traditional primary care model
  • Why 70% of primary care and specialist encounters do not require an in-person visit
  • The multiple ways for patients to engage and communicate with providers
  • The key differences between virtual primary care and telemedicine
  • How Sherpaa doctors are trained to be cost conscious and leverage and refer patients to high quality, lower cost options when additional care or services are needed
  • How Sherpaa partners with employers to achieve 35%-75% employee utilization and engagement
  • Sherpaa’s fee structure options for employers
  • How Sherpaa helped one employer to reduce unnecessary emergency room visits by 25% and urgent care visits by 36%
  • Obstacles that Sherpaa has encountered to employers implementing their service
  • Exciting developments on the horizon for Sherpaa
  • Sherpaa’s website and contact information: https://sherpaa.com/ or email at Jay@Sherpaa.com

About the Host, Michael Menerey

Michael Menerey is a Senior Vice President and Benefits Consultant with one of the largest Employee Benefits Brokerage & Consulting firms in the country. He is a partner in the Employee Benefits Practice and works in the Los Angeles office.

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