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Tom Milam | True Life Care


  • Diabetes
  • Chronic Disease and Illness
  • Incentives and Engagement
  • Reducing Hospital Admissions and ALOS
  • Cost Savings

In this episode, Michael introduces you to Tom Milam, founder and True Life Care (TLC).  Join us as we discuss the impact of diabetes on individuals and healthcare costs and how the TLC program helps employees save money, improve their health and can lower costs to their health plan by thousands of dollars per person per year.

Here’s a glance at what you’ll learn in this episode:

  • An introduction to Tom Milam
  • Type 1 and Type 2 Diabetes – causes, impacts and monitoring
  • Healthcare cost for a person with Diabetes vs. person without Diabetes
  • Rate of ER and Hospital admissions within diabetic population
  • Average out-of-pocket spend for individuals with Diabetes
  • Barriers to treatment adherence, behavior change and testing compliance by Diabetic population
  • How the True Life Care provides an incentive for Diabetic population to engage with Health Coaches
  • Expected cost savings when employees and dependents with Diabetes participate in the TLC program
  • How True Life Care identifies diabetic members and drives 40% participation rates in the program
  • How TLC is different from traditional Disease Management Programs
  • Cost for True Life Care program and how fee structure is aligned with employer interests

About the Host, Michael Menerey

Michael Menerey is a Senior Vice President and Benefits Consultant with one of the largest Employee Benefits Brokerage & Consulting firms in the country. He is a partner in the Employee Benefits Practice and works in the Los Angeles office.

1 Comment

  1. Melinda Huffman on 07/16/2018 at 9:31 PM

    Hi Michael,
    I’m co-founder of The National Society of Health Coaches. We work closely with Tom Milam of True Life Care and also train many healthcare staffs of Fortune 500 companies, as well as other smaller ones in evidence-based health coaching. Our training and work changes the conversational skills used by healthcare providers to actually engage the patient differently to improve their outcomes requiring behavior change. For decades, providers (and I was one) approached patients with a “do I instruct” with the underlying reason being because providers have the expertise. However, knowledge and giving direction doesn’t usually affect health behavior change. If you have an interest in hearing more about this innovative approach for healthcare providers, please don’t hesitate to contact me.. Thank you!

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